Every piece of information you share matters to us. This page clearly explains how Betse collects your data, why we collect it, and how we keep it safe.
How We Protect Your Privacy
Five Core Pillars of Data Protection at Betse
Every login, payment, and piece of personal information on Betse is encrypted with 256-bit SSL/TLS. No third party can read your data while it's in transit.
Betse only collects information that is necessary to provide its services. We never ask for data we don't need, and all data is automatically deleted after a set period.
Your personal information is never sold to advertisers or third parties. It is not shared with anyone except where required by law.
Betse is transparent about what data is collected and why. There is no hidden tracking or vague data collection — all purposes are disclosed upfront.
You can request to view, correct, or delete your data at any time. Betse will fulfill such requests within 30 business days.
Betse's data protection systems are regularly audited by independent third-party security experts. Any vulnerabilities identified are addressed immediately.
This policy uses legal language, but the core idea is simple: Betse uses your information only to provide you with a better service and never for any other purpose without your permission.
Betse ("we", "us", "our") operates online betting and gaming services in Bangladesh and other licensed territories. This Privacy Policy ("Policy") applies to all users of Betse's website, mobile app, and any other digital platforms through which our services are accessed.
By creating an account or using Betse's services, you are considered to have consented to the data collection and use described in this policy. This policy is reviewed and updated regularly — the latest version will always be available on this page.
We believe transparency is the foundation of trust. Betse is genuinely committed to protecting every user's data — not just on paper, but in practice.
Betse collects two types of information — what you provide directly and what is gathered automatically.
| Data Type | Example | Mandatory? |
|---|---|---|
| Identity Information | Name, date of birth, national ID | Yes (KYC) |
| Contact Information | Mobile number, email address | Yes |
| Financial Information | Mobile banking number, transaction history | Yes |
| Device Information | IP address, browser type, OS version | Automatic |
| Usage Patterns | Login times, preferred games, betting patterns | Automatic |
| Location Data | Approximate city (IP-based) | Automatic |
Betse does not collect fingerprints, facial images, or any other biometric data. KYC only requires a standard scan or photo of a government-issued ID.
Betse doesn't collect data without a reason. Every data point serves a specific purpose:
Betse does not sell your personal information to advertisers, data brokers, or any third parties. However, data may be shared in the following limited circumstances:
Betse's website and app use cookies and similar technologies, which fall into three main categories:
When you first use Betse, you are given a cookie consent option. You can keep all non-essential cookies turned off.
Betse doesn't keep your data any longer than necessary. The general rule is:
Betse operates an automated data lifecycle management process. Once the designated retention period expires, data is permanently and automatically deleted.
As a Betse user, you have the following rights over your own data:
To exercise any of these rights, email us at support@betse.biz. Betse will respond within 30 business days.
Betse applies industry-leading technical and organizational measures to protect your information:
In the event of a data breach, Betse will notify affected users within 72 hours as required by law and will take immediate remedial action.
Betse does not knowingly collect personal information from anyone under the age of 18. Age verification is required at registration, and identity documents are verified during the KYC process.
If a minor has created an account by mistake and this comes to our attention, the account is immediately closed and all associated data is deleted. Parents or guardians can reach us about this at support@betse.biz.
Betse may update this Privacy Policy from time to time. The method of notification will vary depending on the nature of the changes:
If you do not agree with the updated policy, you may request to close your account.
For any privacy-related questions, concerns, or complaints, please reach out through the following:
If you are not satisfied with Betse's response, you have the right to lodge a complaint with the relevant licensing authority.
Frequently Asked Questions
Betse respects your privacy. Strong encryption, a transparent data policy, and support in Bengali — all on one platform.
Our Data Protection Commitment